Terms of Service
Last Updated: May 6, 2025
Welcome to Floor Warehouse! These Terms of Service ("Terms") govern your use of our website at www.floorwarehouse.com (the "Site"), owned and operated by Floor Warehouse, an online-only flooring retailer. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
Acknowledgment
These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Sales and Use Tax Policy, and FAQ, constitute the entire agreement between you and Floor Warehouse regarding the Site’s use.
Products and Services
We offer a variety of flooring products, including hardwood, laminate, tile, and vinyl, as described on our Site. Product details, pricing, and availability are subject to change without notice. We offer a price match guarantee for products over $2,000, beating competitors’ prices by $50, subject to conditions outlined in our FAQ.
Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders. Sales tax is applied to New Mexico orders as outlined in our Sales and Use Tax Policy. Shipping costs and delivery times are detailed in our Shipping Policy.
Intellectual Property
The Site’s content, including text, images, and logos, is owned by Floor Warehouse and protected by intellectual property laws. You may not reproduce or distribute any content without permission.
Third-Party Links
The Site may contain links to third-party websites, such as Shopify for checkout or manufacturer sites. We are not responsible for the content or practices of these sites.
Prohibited Uses
You may not use the Site for unlawful purposes, to infringe intellectual property, or to interfere with Site functionality (e.g., via malware or excessive requests).
User-Generated Content
By submitting reviews or photos, you grant Floor Warehouse a non-exclusive, royalty-free license to use, modify, and display such content on the Site.
Disclaimer of Warranties
The Site and products are provided “as is.” We disclaim all warranties, express or implied, to the extent permitted by law. Product warranties vary by manufacturer and are detailed on product pages.
Limitation of Liability
Floor Warehouse is not liable for indirect, incidental, or consequential damages arising from Site use or product purchases, except as required by law.
Indemnification
You agree to indemnify Floor Warehouse against claims arising from your violation of these Terms or misuse of the Site.
Governing Law
These Terms are governed by the laws of New Mexico, without regard to conflict of law principles.
Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
For questions, contact us at:
- Business Name: Floor Warehouse
- Email: support@floorwarehouse.com
- Phone: (888)-896-2655
- Business Hours: Mon - Sat 9AM - 9PM (MST)
See our Privacy Policy (https://floorwarehouse.com/pages/privacy-policy),
Shipping Policy (https://floorwarehouse.com/pages/shipping-policy),
Return & Refund Policy (https://floorwarehouse.com/pages/return-and-refund-policy),
Sales and Use Tax Policy (https://floorwarehouse.com/pages/sales-tax-policy), and
FAQ (https://floorwarehouse.com/pages/faq) for additional details.
By using the Site, you agree to these Terms. If you do not agree, do not use the Site.